LEGAL
Terms of service
Last updated: October 1, 2026
These terms apply when you use Fiero Ads: this website, Fiero Ads Studio and the game pages we host. If you use Studio for a business, you accept them for that business.
1. The agreement
Fiero Ads is operated by Alab Dananeer ("we", "us"), Amman, Jordan. These terms, our privacy policy and any booking you confirm in Studio together make up the agreement between you and us.
2. The service
Studio lets a business build a brand kit, make games from templates or a description, set prizes and voucher codes, get ad files, share links and videos, publish to connected social accounts, book campaigns on Fiero and see results. Features may change as the product grows, and some are marked as coming soon.
3. Accounts and teams
- You must be at least 18 and allowed to act for the business you register.
- Give accurate details and keep your sign-in safe. You're responsible for what happens in your account.
- The account owner decides who joins the team and with what role (Owner, Editor or Staff), and is responsible for their use. Before inviting someone, tell them their name and contact details will be shared with us for this purpose.
- Our staff may open your Studio to help you (admin mode). Every change they make is recorded.
4. Your content and our platform
- You keep ownership of the logos, photos, menus, music and other content you add. You confirm you have the right to use it.
- You let us use, copy and adapt that content to provide the service: to build your kit, games, ad files and videos, to host them, and to publish them where you ask.
- We own Fiero Ads: Studio, the game templates, the game engine, the code inside your games and our designs. We give you a non-exclusive, worldwide licence to use, share and advertise the games, ad files and videos made for you, for your business, for as long as you like, including after your account ends.
- We may show a game made for you as an example of our work on this website, unless you ask us not to.
5. Prizes and vouchers
- You decide the prize, the win rule, the limits and how long vouchers stay valid. The prize is your offer: you must honour valid vouchers in line with the terms you set, including vouchers already issued when you end a game or close your account.
- You're responsible for making sure your promotion follows the law where you run it, including any permits, age limits and language requirements.
- Limits like "one per person" are checked per browser, so they are a best effort. Total limits are exact.
- Test vouchers (codes starting with
TEST-) are never valid in your shop.
6. Connected accounts and posting
- When you connect a Facebook Page, Instagram, TikTok, YouTube or Snapchat account, you authorise us to publish the posts you create or schedule in Studio to that account, and to read their status and results.
- We publish only what you ask, at the time you choose. You're responsible for your captions and for following each platform's rules, including its rules on advertising and commercial content.
- By using Fiero Ads' YouTube features, you agree to be bound by the YouTube Terms of Service. The terms of Meta, TikTok and Snap also apply when you connect those accounts.
- A platform can refuse, delay or remove a post, or limit how many we can publish a day. We're not responsible for what a platform does.
- You can disconnect at any time. Posts already published stay on the platform until you remove them there.
7. Campaigns on Fiero
- A Fiero booking runs your game in the Fiero apps for a set period, at the price in US dollars shown when you book, plus any taxes that apply.
- Payment is arranged with us directly. A booking starts only after we confirm payment. Cancellations and refunds are as agreed in writing when you pay; once a booking has started, it isn't refundable.
- We spread your booking evenly over its period. We don't guarantee a number of views, plays, claims or redemptions.
8. AI-made content
Brand kits, games, text and videos are made with AI. Check them before you publish: they can contain mistakes. Where a platform offers an AI-generated label, we apply it to posts we publish for you.
9. Acceptable use
Don't use Fiero Ads to:
- break the law or anyone's rights, including trademarks and copyright
- promote illegal, misleading, hateful or adult content, or offers you won't honour
- collect players' personal details through our games
- attack, overload or reverse-engineer the service, or get around its limits
10. Your responsibility to us
You'll cover our losses and reasonable costs from claims by others caused by your content, your prizes and vouchers, your promotions, your posts on connected accounts, or your breach of these terms.
11. For players
- Games are free to play. A voucher is an offer from the business named on it, and that business decides its terms.
- By claiming a voucher, you accept its terms and agree that a record of the claim or its use may be sent to the ad platform that showed you the game, as described in our privacy policy.
- If you're under 18, ask a parent or guardian before you claim a voucher.
- Vouchers can't be exchanged for cash unless the business says so. Vouchers won by cheating aren't valid.
12. Suspending and ending
You can delete your account in Studio at any time. We may suspend or end an account that breaks these terms or puts players, businesses or the service at risk. Where we can, we'll tell you first and give you a chance to fix it. Sections 4 (the licence to your games), 5, 10, 13, 14 and 15 continue after an account ends.
13. Warranties and liability
We provide the service as it is and as available, without promises about results. As far as the law allows, we aren't liable for indirect losses or lost profits, or for what third-party platforms do. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before it and 100 US dollars. Nothing in these terms limits liability that the law doesn't allow us to limit, such as for fraud or intentional harm.
14. General terms
- Changes: we may update these terms and will update the date at the top. Business owners will be told in Studio or by email about significant changes before they apply. Continuing to use Studio after that means you accept them.
- Language: these terms are written in English. If we provide a translation, the English version prevails as far as the law allows.
- Whole agreement: this agreement replaces earlier discussions about its subject. If a part of it can't be enforced, the rest still applies.
- Transfer: you may not transfer your account without our agreement. We may transfer this agreement to a company that takes over Fiero Ads, after telling you.
- Events outside our control: we aren't responsible for delays or failures caused by events we can't reasonably control, such as outages of networks, platforms or hosting providers.
- Notices: we send notices to the email or phone number on your account; you send them to [email protected].
15. Law, disputes and contact
These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction over any dispute. Before going to court, write to us so we can try to resolve it within 30 days. Questions: [email protected].